Research Paper (undergraduate) from the year 2012 in the subject Computer Science - General, Unisel - Universiti Selangor, Malaysia, language: English, abstract: Project quality management provides a wide structure to identify quality standards and requirements, implementing quality assurance and control activities and taking suitable decisions for project improvement. The purpose of this research was to investigate project quality management (QM) planning practiced in Information Technology (IT) projects. Another aim was to determine, a proper quality planning (QP) standard framework that should be implemented in IT projects. A deep investigation was carried out on past and current researches to identify the real QM planning dimensions. Subsequently related questions were developed and surveys were conducted on several organizations. The results revealed that majority of the organizations are not practicing the entire important dimensions in QP phase because of lack awareness among the employees. Overall the best practices or standards in these QM planning should be practiced to maintain quality IT projects.
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