MCA Modern Desktop Administrator Study Guide

THE MUST-HAVE PREPARATION GUIDE FOR MCA MODERN DESKTOP CERTIFICATION—COVERS THE NEW EXAM MD-101: MANAGING MODERN DESKTOPS!

Microsoft’s Modern Desktop integrates Windows 10, Office 365, and advanced security capabilities. Microsoft 365 Certified Associate (MCA) Modern Desktop certification candidates need to be familiar with Microsoft 365 workloads and demonstrate proficiency in deploying, configuring, and maintaining Windows 10 and non-Windows devices and technologies. The new Exam MD-101: Managing Modern Desktops measures candidate’s ability to deploy and update operating systems, manage policies and profiles, manage and protect devices, and manage apps and data. Candidates are required to know how to perform a range of tasks to pass the exam and earn certification.

The MCA Modern Desktop Administrator Study Guide: Exam MD-101 provides in-depth examination of the complexities of Microsoft 365. Focusing on the job role of IT administrators, this clear, authoritative guide covers 100% of the new exam objectives. Real-world examples, detailed explanations, practical exercises, and challenging review questions help readers fully prepare for the exam. Sybex's comprehensive online learning environment—in which candidates can access an assessment test, electronic flash cards, a searchable glossary, and bonus practice exams—is included to provide comprehensive exam preparation. Topics include:

* Planning and implementing Windows 10 using dynamic deployment and Windows Autopilot
* Upgrading devices to Windows 10 and managing updates and device authentication
* Managing access polices, compliance policies, and device and user profiles
* Implementing and managing Windows Defender and Intune device enrollment
* Deploying and updating applications and implementing Mobile Application Management (MAM)

The move to Windows 10 has greatly increased the demand for qualified and certified desktop administrators in corporate and enterprise settings. MCA Modern Desktop Administrator Study Guide: Exam MD-101: Managing Modern Desktops is an invaluable resource for IT professionals seeking MCA certification.

ABOUT THE AUTHORWILLIAM PANEK, MCP, MCSE, MCSA, MCTS, MCITP, CCNA, is a Five-Time Microsoft MVP Winner. He has taught at Boston University, Clark University, and the University of Maryland, and presently conducts live online classes for StormWind Studios (www.stormwind.com). Will has been a consultant and trainer for the United States Secret Service, Cisco, the United States Air Force, and the United States Army. He also creates training videos to help students prepare for various Microsoft exams. Introduction xix

Assessment Test xxx

CHAPTER 1 INSTALLING AND UPDATING WINDOWS 10 1

Understanding the Basics 2

Windows 10 Features 7

Understanding the Windows 10 Architecture 8

Preparing to Install Windows 10 9

Windows 10 Pro 10

Windows 10 Enterprise 11

Windows 10 Enterprise E3 and E5 12

New Install or Upgrade? 12

Disk Partitioning 16

Language and Locale 17

Installing Windows 10 17

Performing a Clean Install of Windows 10 18

Performing an Upgrade to Windows 10 26

Troubleshooting Installation Problems 31

Supporting Multiple-Boot Options 33

Using Windows Activation 34

Understanding Automated Deployment Options 35

An Overview of the Microsoft Deployment Toolkit 36

An Overview of Unattended Installation 41

An Overview of Windows Deployment Services 43

An Overview of the System Preparation Tool and Disk Imaging 46

Overview of the Windows Assessment and Deployment Kit 50

Summary of Windows 10 Deployment Options 51

Deploying Unattended Installations 52

Using the System Preparation Tool to Prepare an Installation for Imaging 53

Using the Deployment Image Servicing and Management Tool 55

Using Windows System Image Manager to Create Answer Files 57

Deploying with Windows Autopilot 58

Windows Autopilot Requirements 59

Windows Autopilot Profiles 61

Understanding Windows Updates 62

Windows Update Process 64

Using Windows Update for Business 64

Summary 68

Exam Essentials 68

Review Questions 70

CHAPTER 2 MANAGING AUTHENTICATION 73

Active Directory vs. Azure Active Directory 74

Understanding Active Directory 74

Understanding Azure Active Directory 84

Managing Hybrid Networks 110

Password Hash Synchronization with Azure AD 111

Azure Active Directory Pass-through Authentication 111

Federation with Azure AD 112

Common Identity Scenarios 115

Azure AD Connect 116

Implementing Active Directory Federation Services 123

What is a Claim? 123

AD FS in Windows Server 2016 127

Configuring a Web Application Proxy 129

Active Directory Federation Services Installation 131

Using PowerShell Commands 140

Summary 145

Exam Essentials 146

Review Questions 148

CHAPTER 3 MANAGING DEVICES 151

Understanding File Systems 152

File System Selection 153

File System Conversion 155

Configuring NTFS 157

Configuring Disk Storage 159

Basic Storage 159

Dynamic Storage 160

GUID Partition Table 162

Cloud-Based Storage 163

Using the Disk Management Utility 167

Using the Microsoft Management Console 167

Understanding the Disk Management Utility 171

Managing Storage 185

Managing Dynamic Storage 185

Windows 10 Devices in Azure 187

Compliance Policies 188

Device Configuration Profiles 193

Summary 196

Exam Essentials 197

Review Questions 198

CHAPTER 4 PLANNING AND MANAGING MICROSOFT INTUNE 201

Managing Devices with Microsoft Intune 202

Understanding Microsoft Intune Benefits 204

Configuring Intune Subscriptions 205

Provisioning User Accounts 207

Supporting Applications 222

Deploying Applications Using Intune 222

Supporting Broadband Connectivity 226

Understanding Data Synchronization 227

Using Mobile Application Management 229

Windows Information Protection 231

Understanding Updates 238

Deploying Software Updates Using Intune 238

Using Intune Compliance Reports 243

Using Intune Reports 243

PowerShell Commands 244

Summary 245

Exam Essentials 245

Review Questions 247

CHAPTER 5 MANAGING SECURITY 251

Managing Windows Security 252

Windows Defender Security Center 253

Configuring Windows Firewall 256

Understanding the Windows Defender Firewall Basics 256

Windows Firewall with Advanced Security 257

Managing Security 263

Implementing Azure Windows Defender Advanced Threat Protection 263

Understanding Windows Defender Application Guard 265

Understanding Windows Defender Credential Guard 271

Implementing and Managing Windows

Defender Exploit Guard 273

Using Windows Defender Application Control 278

Summary 278

Exam Essentials 279

Review Questions 280

CHAPTER 6 CONFIGURING AUDITING 283

Monitoring Windows 285

Introducing Performance Monitor 285

Using Other Performance-Monitoring Tools 294

Monitor Cloud-Based Tools 302

Monitor Azure Device Security 311

Summary 314

Exam Essentials 315

Review Questions 316

APPENDIX ANSWERS TO REVIEW QUESTIONS 321

Chapter 1: Installing and Updating Windows 10 322

Chapter 2: Managing Authentication 322

Chapter 3: Managing Devices 323

Chapter 4: Planning and Managing Microsoft Intune 324

Chapter 5: Managing Security 325

Chapter 6: Configuring Auditing 326

Index 327